Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

The time frame of an order delivery is divided into two parts:
Processing time: 2-5 Business Days
Shipping time: 7~12 Business Days

Delivery Time=Processing Time+Shipping Time
For example, if you order a shirt, it will need 3 business days of processing time and 7-12 business days of shipping time ( Standard Shipping ). Therefore, you are expected to receive it in 10-15 business days.
Please note that transit times do not include weekends and holidays.

Shipping Costs By Total Order Value (USD)

*Please note that peak seasons and sales events may also affect processing times.  

These are based on the average date. More or less time may be needed for different items. Please don't worry, order as soon as possible, and deliver on time.
The Estimated Arrival Date Does Not Account For The Following:
1， Weather delays
2， Other shipping/vendor service disruptions
3， APO/FPO orders going through the Military Postal Service Agency (MPSA)

Wrong Address
If you provide an address that is considered insufficient by the shipping carrier, the shipment will be returned to RideVogue.  This may cause a delay in your shipping. Please make sure you provide the correct address.

Shipment Lost In Transit
If the carrier tracking indicates that the shipment was lost in transit, contact us as soon as possible, or within 30 days. RideVogue will make and ship you a replacement item or refund your money. 

Order Cancellations
We can cancel the order for you if you contact us in time after your purchase. If your payment is finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund all of your money.
Orders can't be canceled once the parcel is shipped out.

About Tax
In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
If you have further questions/issues, please don’t hesitate to contact us

Customer Service: service@ridevogue.com